Frequently Asked Questions
These are some questions frequently asked questions about our services. If you don't see your question here, contact us using our form.
What are your catering policies?
For large catering orders, we need at least a week in advance to prepare your order. Large orders include anything over 2 dozen pastelitos/empanadas, and feeding groups of 6 or more. Please call us to place the order. To complete your phone order, we need full payment or a deposit of half of the orders value plus a 20% gratuity. We accept all major credit cards.
Do you have online orders or delivery ?
At this time, we do not use any delivery services or take online orders. We always prioritize in-person orders. We take phone orders for pick-up. We can only hold food for 30 minutes max.
What's taking so long? Why don't you have this pastelito today?
We're a small family based kitchen and due to high demand, sometimes we sell out of food. Our kitchen items are fresh and made to order so these items take time. We appreciate your patience and are grateful for the continued support of our customers. We always strive to accommodate our customers to the best of our ability.